Terms of Service & Acceptable Use Policy
This document outlines the mandatory rules, acceptable uses, and conditions for using MambaPanel's face search technology. By accessing or using our service, you unconditionally agree to these terms.
Last updated: November 28, 2024
Service Description
MambaPanel provides a facial recognition search service that locates faces across public portions of the internet. We operate by:
- Processing user-uploaded facial images
- Comparing uploaded faces against our database of 1.8+ billion facial images
- Returning links to public websites where matching faces appear
- Providing direct access to publicly available information
Our service functions similarly to traditional search engines but specializes in facial recognition rather than text recognition. Just as Google helps you find websites, we help you find faces across the internet. Upload a photo, and we'll show you everywhere that face appears online.
In a nutshell: You give us a photo with a face, and we scour the internet to find where that person appears online. We show you each match with a link to the source - whether it's Instagram, LinkedIn, news sites, or anywhere else public on the web.
MANDATORY ACKNOWLEDGMENT: By using this service, you explicitly consent to our processing of facial data you provide, acknowledge there are no guarantees regarding accuracy of results, and accept full responsibility for how you use the information obtained.
Allowed Uses
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Original photos you upload are stored only as long as needed for processing and troubleshooting, then removed.
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We keep strong security measures in place to protect any images or data you provide to us.
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You have the right to request removal of your face from our database using our removal tool, subject to our Face Removal Policy.
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Locating online matches of your own image or images you are permitted to use, for personal safety or verification.
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Checking if someone is using stolen or misrepresented photos (e.g., fake profiles).
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Comparing faces you're allowed to process (like your own or someone's who gave you permission) to check if they match.
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Using the age estimation or other image-based tools on content that you have the right to analyze.
Tip: Always ensure you have consent or a legitimate basis before uploading or searching images.
Misuse could breach privacy or other laws in your region.
Prohibited Uses
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Stalking, harassing, or harming anyone with repeated or malicious searches.
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Searching faces without a proper reason or trying to collect massive amounts of data on individuals.
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Conducting bulk face uploads or creating large-scale face databases for surveillance or profiling.
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Using search results to blackmail, intimidate, or threaten others.
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Sharing, selling, or otherwise distributing any personal details derived from your searches.
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Using our service for commercial or business purposes like employment screening, credit checks, or tenancy decisions without explicit permission.
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Integrating MambaPanel's functionality into other platforms or automated systems without written consent from us.
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Processing images you are not authorized to handle, including private or restricted photos without the owner's permission.
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Uploading images of children (under 12 years).
Important: Any violation of these rules may result in immediate account termination without refund. We may cooperate with lawful requests from authorities if unlawful activity is detected.
Face Removal Policy
MambaPanel maintains absolute discretion regarding face removal requests. We reserve the right to decline any removal request for any reason without explanation.
Legal Authority: Our operations comply with New Zealand law, specifically:
Under the New Zealand Privacy Act 2020, Section 29, Information Privacy Principle 6 (access to personal information) and Principle 7 (correction of personal information) exempt organizations from mandatory compliance when:
- Information is publicly available (Section 29, subsection 1(a))
- Disclosure would reveal a trade secret (Section 29, subsection 1(b))
- Information was collected for statistical or research purposes (Section 29, subsection 1(i))
Our stance on removal requests:
- Verification photos (including two-finger chin pose) do not guarantee removal
- We will NOT remove faces of individuals with criminal histories under any circumstances
- We may deny removal to individuals who pose potential financial risk
- We may deny removal to individuals who have violated our terms previously
- We reserve the right to deny removal if MambaPanel staff, owner, or contract licensors determine removal is not in our interest
- We may deny removal to individuals at our sole discretion for any reason
To submit a removal request, use your account dashboard or visit mambapanel.com/removeface. You must upload a verification photo with two fingers to your chin to prove your identity.
IMPORTANT: Submitting false information in removal requests is strictly prohibited & will result in a permanent ban.
Account Restrictions and Bans
MambaPanel enforces strict usage policies. Violation of these terms will result in immediate account restriction or permanent ban without prior notice or refund.
Prohibited Activities:
- Using MambaPanel for harassment, stalking, or intimidation
- Uploading images of children (under 12 years)
- Attempting to bypass search limits or payment requirements
- Creating multiple accounts to circumvent restrictions
- Using automated tools, bots, or scrapers
- Sharing account access with unauthorized users
- Attempting to reverse-engineer our technology
- Violating any applicable laws or regulations
Ban Enforcement:
| Violation Type |
Consequence |
| Minor violation (first offense) |
24-hour account restriction |
| Multiple minor violations |
7-day account restriction |
| Serious violation |
Permanent account ban without refund |
| Illegal activity |
Permanent ban and potential legal reporting |
PERMANENT BAN POLICY: All ban decisions are final. We do not offer an appeals process. Banned users will not receive refunds for unused credits or subscription time.
System Integrity & Fair Use
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Deliberately uploading inappropriate content such as animals, objects, or non-face images to manipulate our AI systems.
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Attempting to trick the system with extremely low-quality, blurry, or barely visible faces with the intent to manipulate accuracy or results.
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Using automated scripts or bots to interact with our service or perform bulk searches.
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Attempting to reverse-engineer our technology, extract our database, or compromise the integrity of our service.
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We reserve the right to limit search volume for any account showing patterns consistent with abuse or that puts unusual strain on our systems.
Note: While we understand that some images may naturally be of lower quality, deliberately abusing our system to test its limitations or manipulate results violates our terms of service and may result in account suspension.
Data Protection
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All searches are handled privately, and we do not share your search data with outside parties unless required to do so by law.
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Original photos you upload are stored only as long as needed for processing and troubleshooting, then removed.
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We keep strong security measures in place to protect any images or data you provide to us.
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You have the right to request removal of your face from our database using our removal tool, subject to our Face Removal Policy.
Note: You may have certain privacy and data rights depending on your local laws. If you have questions regarding your data, contact us directly.
Support and Communication
MambaPanel provides limited support services. We do not guarantee response times or resolution of all issues.
Support Limitations:
- Support is available in English only
- We do not guarantee successful search results
- Technical issues may not be resolved immediately
- We reserve the right to close support tickets at our discretion
We reserve the right to terminate support for users who:
- Use abusive or threatening language
- Submit excessive support requests
- Attempt to manipulate support staff
- Make unreasonable demands
Legal Framework & Disclaimers
Intended Use: MambaPanel is provided for personal identity checks and safety.
Any misuse or violation of applicable laws may result in suspended access.
Compliance: You agree to follow all local, regional, and international laws and regulations when using our service.
Disclaimer of Liability: We are not responsible for how you use the data.
You are solely responsible for ensuring your activities align with the law and our terms.
If in doubt, consult your legal advisor.
Service Changes: We reserve the right to update, modify, or discontinue any aspect of MambaPanel at any time, with or without notice.
Changes to Service
MambaPanel reserves the right to modify, suspend, or terminate any aspect of our service at any time without prior notice. This includes:
- Changing pricing structure or fees
- Modifying or removing features
- Implementing usage limits or restrictions
- Updating these service terms
- Discontinuing service in specific regions
MANDATORY COMPLIANCE: Your continued use of MambaPanel after any changes constitutes acceptance of those changes. If you do not agree with updates to our service or terms, your sole recourse is to discontinue use of our service.
Effective Date: October 15, 2024
Last Updated: November 28, 2024