Our Privacy-First Philosophy

MambaPanel was engineered with a core principle: powerful facial recognition should not come at the cost of personal privacy. Unlike systems that build permanent biometric profiles, we treat every search as a discrete transaction with strict data handling practices.

Our model is analogous to a web search engine. Google indexes public information to help you find it; we do the same for publicly available images. We do not build a private surveillance database. We simply provide a tool to navigate what is already public.

Data Storage: What We Keep vs. What We Purge

To be unequivocally clear, here is the exact breakdown of how data is handled during a search transaction.

Data We NEVER Store

  • Biometric Data: No facial templates, vectors, or mathematical representations of a face are ever saved to disk.
  • Uploaded Photos in Free Searches: For free searches, uploaded images are processed and immediately discarded. No image data is retained.
  • Your Photos in Our Database: Uploaded images are never added to our face database or used to train our models.

Data We DO Store

  • Account Information: Your username, email, and subscription status are stored for you to log in and use the service.
  • Uploaded Images (Paid Searches Only): For paid searches, your uploaded image is linked to that specific search. If you delete the search from your dashboard, the uploaded image is permanently deleted for both you and us.
  • Search Metadata: We store basic search metadata including result count, top match score, and the user who ran the search. This does not include the actual search results or images.
  • Public URLs: Our face database consists of publicly accessible URLs pointing to images found on the internet, just like a web search index.

Search Privacy & Access Controls

We do not view your search results. Your searches remain private unless a third party reports abuse linked to a specific search. This is an extremely rare occurrence and typically only happens if someone claims they are being harassed using results our system generated.

Aggregate Metrics Only: For quarterly reporting, we compile total search counts across the platform. We never analyze individual search content or results. Even if you delete a search from your dashboard, we retain a log that a search was performed, but we can no longer access the results or uploaded image.

This approach ensures your privacy while allowing us to address genuine abuse reports when they occur.

Your Rights & Data Control

Under GDPR and other privacy laws, you have complete control over your personal data. We honor these rights fully:

  • The Right to Access: You can request a copy of all personal data we hold about you.
  • The Right to Rectification: You can correct any inaccurate information in your account.
  • The Right to Erasure ("Right to be Forgotten"): You can request the complete deletion of your account and personal data.
  • The Right to Data Portability: You can download your personal information in a machine-readable format.

To exercise any of these rights, or to remove your face from our public index, please use the contact methods below.

Privacy Inquiries & Data Removal

For any questions or requests related to your data and privacy, please use the appropriate channel below. We respond to all privacy inquiries promptly.

  • General Privacy Questions

    For inquiries about this policy or our data practices, email [email protected].

  • Remove Your Face

    To have your face removed from our public index, please use our secure portal: mambapanel.com/removeface.

  • Delete Account Data

    For data requests, please use the delete account function in your account settings. This will delete your account data and we can no longer access it: mambapanel.com/settings.